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Alcatel 4200-4400e

These instructions help you configure your Alcatel 4200-4400e phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Support files​

Ensure the following support files exist in the /config/ folder of the TIM Plus application:

Alcatel 4200-4400e .TDS
Alcatel 4200-4400e .TDT

Contents​

Configure the SMDR output​

info

You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.

The Alcatel 4200-4400e phone system sends its call records via a serial connection. The most recent units already have a .v24 port but, for older units, you may need to purchase a .v24 module. Connect a serial cable between your Alcatel 4200-4400e .v24 module and the PC that NetPBX is installed and running on. See the table below for a summary of data output from Alcatel 4200-4400e:

Alcatel config

Install Netpbx​

The Alcatel 4200-4400e phone system sends SMDR information via a serial connection. To collect the call logging data from the serial port and send it to TIM Plus, you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

Configure TIM Plus​

Follow the steps below to configure TIM Plus to connect to your Alcatel 4200-4400e :

  1. Click on the Directory tab.
  2. If you don't have a site set up, press Add and select PBX from the drop-down menu. In the dialogue window, name your site and then select Add.
  3. Locate the site object you want to configure in the Directory, click on it and select Properties. TIM Plus PBX Connection Properties
  4. In the Site Properties window, select Alcatel 4200-4400e from the PBX model drop-down list.
  5. In the Connection method field, select No connection required from the drop-down list.
  6. Click on the Save button to apply the settings.